Frequent questions

Do you have a physical store?

We have a Showroom in Madrid so you can try on your favorite RO. Make an appointment here.

Can I return my shoes?

Sure! Check how to make your return here. Remember that in order for us to make the return, the shoes must be in perfect condition.

When will I receive my ROs?

For shipments to Spain and Portugal (peninsular), you will have them in your hands in 48/72 hours. For all other regions and countries, you can see delivery times here.